Supporting Your GROWTH
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SUPPORT
Freshdesk Support
We offer you free, unlimited tech support uploading all of your products into our Virtual Curb Hop Market. To get free tech support, please use one of the following options.
VENDOR FRESHDESK SUPPORT
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VENDOR CENTRAL COMMUNICATION
CURRENT ISSUES REPORTED
- List Item #1
- List Item #2
- List Item #3
NOTICES TO VENDORS
- List Item #1
- List Item #2
- List Item #3
Contact Freshdesk for
EVERYTHING! Literally...
- Seller Logistics
- Product Management
- Inventory +/-
- Media Upload
- Shipping/Freight
- Managed Wholesale PO
- Merchant Services
- Regulations for Vendors
- Billing/Accounting
- Media Requests & Advertising
- Tier/Subscribed Services
- Upgrades / Features
We're Happy To Help
Freshdesk Support is always here to help Vendors navigate our system for any issues, as they arise! Open a ticket if you don't seen the answer to your question in our forums!
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Help adding products to karmagrocery.com
Download our Vendor Portal Guide
Complete Vendor Portal Guide
Get Complete Instructions
Click the button below for a complete vendor guide with all of the instructions you need for managing your products, uploading inventory, adjusting quantities, + more.
Get Vendor Guide
Need Help? Open a Support Ticket for Fast Resolutions from Freshdesk Support!
Vendor
MassPay
When do Vendors get paid?
Check out our Vendor MassPay Calendar for vendor payout dates + more
Contact accountingkarmagrocery.com or open a Freshdesk Support Ticket
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Helpful Support Videos
This section does not currently have any content, but check back soon. As we do sessions, we will upload the content here and make those instructional(s) available to you!
Vendor Login
Open a Support Ticket
Adding A Variable Product
Freshdesk #LIVE Sessions
This section does not currently have any content, but check back soon. As we do sessions, we will upload the content here and make those instructional(s) available to you!
FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ section where you ask and we answer your questions. If you don’t see the answer to your question here, go ahead and ask us or open a ticket at the Helpdesk for a quicker reponse.Â
This depends on your account tier. To begin, we are offering our Seller Tier which allows (25) products from each vendor to be active in our market shop at any given time. If you need additional products added, please open a support ticket!
All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.
Currently, we have no limit on the quantity of products vendors can add in our marketplace.Â
All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.
This depends on your account tier. To begin, we are offering our Seller Tier which allows (25) products from each vendor to be active in our market shop at any given time. If you need additional products added, please open a support ticket!
All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.
Currently, we have no limit on the quantity of products vendors can add in our marketplace.Â
All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.
This depends on your account tier. To begin, we are offering our Seller Tier which allows (25) products from each vendor to be active in our market shop at any given time. If you need additional products added, please open a support ticket!
All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.
Currently, we have no limit on the quantity of products vendors can add in our marketplace.Â
All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.