VENDOR FRESHDESK SUPPORT

Supporting Your GROWTH

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SUPPORT

Freshdesk Support

We offer you free, unlimited tech support uploading all of your products into our Virtual Curb Hop Market. To get free tech support, please use one of the following options.

VENDOR CENTRAL COMMUNICATION

CURRENT ISSUES REPORTED

>> NO CURRENT ISSUES TO REPORT AT THIS TIME

NOTICES TO VENDORS

>> 4/5/20 – Vendors, we need to get your products loaded into out platform! Please contact Helpdesk by opening a ticket f you need assistance!

>>

SCHEDULED Freshdesk #LIVE SESSIONS

Contact Freshdesk for
EVERYTHING! Literally...

We're Happy To Help

Freshdesk Support is always here to help Vendors navigate our system for any issues, as they arise! Open a ticket if you don't seen the answer to your question in our forums!

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Help adding products to karmagrocery.com

Download our Vendor Portal Guide

Complete Vendor Portal Guide

Get Complete Instructions

Click the button below for a complete vendor guide with all of the instructions you need for managing your products, uploading inventory, adjusting quantities, + more.
Get Vendor Guide

Need Help? Open a Support Ticket for Fast Resolutions from Freshdesk Support!

Vendor
MassPay

When do Vendors get paid?

Check out our Vendor MassPay Calendar for vendor payout dates + more

Contact accountingkarmagrocery.com or open a Freshdesk Support Ticket

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Helpful Support Videos

This section does not currently have any content, but check back soon. As we do sessions, we will upload the content here and make those instructional(s) available to you!

Vendor Login

Open a Support Ticket

Adding A Variable Product

Freshdesk #LIVE Sessions

This section does not currently have any content, but check back soon. As we do sessions, we will upload the content here and make those instructional(s) available to you!

FREQUENTLY ASKED QUESTIONS

Welcome to our FAQ section where you ask and we answer your questions. If you don’t see the answer to your question here, go ahead and ask us or open a ticket at the Helpdesk for a quicker reponse. 

This depends on your account tier. To begin, we are offering our Seller Tier which allows (25) products from each vendor to be active in our market shop at any given time. If you need additional products added, please open a support ticket!

All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.

Currently, we have no limit on the quantity of products vendors can add in our marketplace. 

All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.

This depends on your account tier. To begin, we are offering our Seller Tier which allows (25) products from each vendor to be active in our market shop at any given time. If you need additional products added, please open a support ticket!

All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.

Currently, we have no limit on the quantity of products vendors can add in our marketplace. 

All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.

This depends on your account tier. To begin, we are offering our Seller Tier which allows (25) products from each vendor to be active in our market shop at any given time. If you need additional products added, please open a support ticket!

All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.

Currently, we have no limit on the quantity of products vendors can add in our marketplace. 

All product listings are subject to the approval of Karma Grocery and are not active in our marketplace until approved.

OPEN A SUPPORT TICKET